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How to order

Books can be purchased through our store or order through email

 

How to order by e-mail

 

1. shipping them to the following address: order@ypp.com.pl containing the following data:

     - Name, surname, and the recipient's address

    - Author, title, and number of books    

    - Invoice details if they are to be different from the recipient's address

    - Payment method: bank transfer, PayPal payment

    - Delivery method

 

2. In response, you will receive an e-mail confirming receipt of the order with the attached

    proforma invoice or an invoice with the option to pay by PayPal.

 

3. After posting the payment, the books will be sent within three business days.  The price of the shipping will be added to the price of the books. The cost of shipping to all   

     European countries depend on the tariff of the post office.  Approximately: 1 book - ca. 10 Euro; 6 books ca. 26 Euro.

 

Privacy policy

 

In relation to the Regulation of the European Parliament the Council (EU) 2016/679 of 27 April 2016 on the protection of individuals regarding the processing of personal data, we would like to inform that personal data of our customers is only used to finalize the order (invoicing, placing data in the banking system for the payment and shipping the publications). We also inform you that all gathered data is not transferred to third parties (except for the above) or used for any marketing purposes.

  

Data controller


   Yellow Point Publications Natalia Sawicka, 50-340 Wrocław, ul. Nowowiejska 110/2

   NIP: 611-26-00-889, REGON: 21150393

 

 

How to file a complaint

 

   We offer only full-value goods. However, if it turns out that our product has any hidden defects, please contact us within 14 days from the date of purchase, by e-mail to   

   order@ypp.com.pl Please describe the defect and, if possible, attach a photo. The complaint will be dealt with within 14 days of receiving the information by Yellow Point

   Publications. Each case is considered individually.